Terms and Conditions

Shipping Processing Times

  • All standard orders processed within 1 – 2 working days.
  • Custom orders may take a little longer. A more precise process time is calculated at the time a custom order is placed. However, this is usually 3 – 5 working days.
  • Should there be any unexpected delay I will contact you immediately
  • Shipping is by Royal Mail.
  • Should you require a customised delivery there will be an additional charge which will be determined when required.
  • Your item will be dispatched to the address entered by the customer. I can not take responsibility for any purchase if the buyer gives an incorrect address.

Returns/Exchange

I sincerely hope you will be very happy with your purchase, but should you need to return your standard order here are somethings you need to know:

  • You can contact me by email: lindy.creates.art@gmail.com Or by telephone on 07852143354
  • I gladly accept returns/exchange.
  • Contact me within 14 days of delivery.
  • Items shipped back within 30 days of delivery.
  • Return shipping is at customers own cost and responsibility.
  • The item returned must be in its original condition and original packaging.
  • The customer is responsible for any loss or damage to the product in the return transit.
  • A refund will be issued once the item has been received back.

 

I can not accept exchange or return on customised orders.