Shipping Processing Times
- All standard orders processed within 1 – 2 working days.
- Custom orders may take a little longer. A more precise process time is calculated at the time a custom order is placed. However, this is usually 3 – 5 working days.
- Should there be any unexpected delay I will contact you immediately
- Shipping is by Royal Mail.
- Should you require a customised delivery there will be an additional charge which will be determined when required.
- Your item will be dispatched to the address entered by the customer. I can not take responsibility for any purchase if the buyer gives an incorrect address.
I sincerely hope you will be very happy with your purchase, but should you need to return your standard order here are somethings you need to know:
- You can contact me by email: firstname.lastname@example.org Or by telephone on 07852143354
- I gladly accept returns/exchange.
- Contact me within 14 days of delivery.
- Items shipped back within 30 days of delivery.
- Return shipping is at customers own cost and responsibility.
- The item returned must be in its original condition and original packaging.
- The customer is responsible for any loss or damage to the product in the return transit.
- A refund will be issued once the item has been received back.